Ask the Keeper
Ask in your own words. The Keeper searches the Pharos help articles, answers from them, and shows the passage behind every answer. If the articles don’t cover it, it says so instead of guessing.
The Keeper
Answers grounded in the Pharos help center
Still stuck? Contact support and a person will get back to you.
Contact support
Tell us what's going on. While you type, we'll show help articles that might already answer it.
My requests
Every request you've raised, its status, and the conversation with our team.
How it works
The Keeper is designed to point you toward the help content that supports each answer.
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Ask in your own words
Your question is matched against the Pharos help-center articles.
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Get a grounded answer
When an article covers it, the AI uses the matching passages and shows its source.
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Check the source
Open the citation in a reply to read the exact help-center passage.
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Still stuck? Raise a request
Contact support and follow the reply and status under My requests.
This is a fictional product demo. It does not access real accounts. If an answer is not in the articles, the Keeper says so and offers to raise a request. Requests are saved only in your browser, and they appear in the agent desk, where you can answer them as the support agent and see the reply land here under My requests.